Store Policy
Because We Care
We want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our Expressive Art store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!
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Terms of Service
What You Need to Know Before Ordering
Shipping Policy
The painting will be packed professionally in order to protect the painting. We will ship out the painting within 2-5 business days after we receive the payment. Paintings will be sent by USPS Priority Mail service, which you can expect domestic delivery between 4-7 business days and International deliveries between business 14-18 days. Free shipping within United States. Worldwide shipping costs will be calculated and displayed at checkout in accordance with the order details.
Please do not hesitate to ask us any question about the order and we will reach you as soon as possible.
Return Policy
If you are not satisfied with your purchase, contact us within 7 days from the delivery day to start the return process. The buyer is responsible for the cost of the (return) shipping.The paintings have to be in the same conditions that were when we sent them, as you will receive a refund after the package has returned to the sender address. Note: Prints are NON-RETURNABLE and NON-REFUNDABLE, and they are shipped in a secure packaging tube.
If you receive the wrong product, please let us know within 48 hours of the delivery day to help you.
If you received a damaged order, please contact us to file a claim to the Mail Delivery Agency.
Service
The Original Works in this website are owned by Natalia Heredia and are protected by U.S and international Copyright laws. Reproduction and distribution without a written consent from the owner is prohibited.